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Position / Title:                      RFoF Senior Sales Engineer

POSITION OVERVIEW

Focus will be primarily on Sales to the commercial cellular providers (Verizon, AT&T, T-Mobile) wireless carriers, their engineering service companies, neutral host companies and the Public Safety Wireless markets. We are seeking an individual with adequate technical competence.  If you have knowledge of the cellular carriers, cellular infrastructure and DAS, that is a plus.  West Coast preferred.

The Sales Engineer generates leads and supports the complete sales cycle from prospecting through post-sales. Initial focus is on the US market, but this role will also help define global sales growth targets and execution. Supporting sales growth includes establishing and maintaining relationships with customers, supporting system design proposals, customer training, on- and off-site installation, commissioning, and post-sales support.  The Sales Engineer will also generate and host sales presentations and product training sessions. You will also participate in tradeshows and generating written marketing materials. This strategic position reports to the VP of Sales and Marketing.

The Sales Engineer will also spend a fraction of their time and efforts prospecting sales and providing sales support for Optical Zonu’s RF-Over-Fiber Satcom Fiber Transport and Wi-Fi DAS products.

Territory – initial territory covers USA, international may be included in the future

 Responsibilities:

Cellular Wireless infra-structure

  • Prospecting and maintaining customers in the US cellular market for Optical Zonu’s ZONUConnect Fiber Transport and GPS over fiber products.
  • Develop sales channels to maximize Optical Zonu’s awareness of and participation in any relevant project bid.
  • Provide regular product training and support to US carriers’ market DAS engineers as well as engineering services companies supporting US carriers’ DAS designs & deployments
  • Support as needed any remaining activities needed to complete carrier approvals
  • Provide the customer all needed bid support including system designs (e.g. iBwave), rack elevation drawings, power usage and Bills of Material for Optical Zonu products. Provide on-site support for system installation and commissioning as well as post-sales system troubleshooting.

 Wi-Fi DAS

  • Support customer adaptation of product architecture
  • Support the Integration partner(s) to scope opportunities and follow-up all the processes till final sale.
  • Identify new customer strategies: partners, GSA schedule

 General

  • Present Optical Zonu product portfolio as well as competing technologies to accurately depict competitive advantages
  • Know sales history to date, primary customers – pick up sales momentum with each
  • Ability to present and guide customers through technical content
  • Represent the company and its brand professionally to customers, business partners and other employees
  • Assist in responding to inquiries from customers or internally with utmost urgency
  • Travel to customers to maintain strong personal relationships
  • Respond quickly to technical support requests
  • Maintain up-to-date and complete records of customer interactions and project status
  • Provide needed information to maintain an accurate rolling forecast and long-term projections
  • Provide competitive intelligence on products, pricing, customer expectations and markets
  • Generate new and maintain current customer contacts in various industries
  • Learn and present Optical Zonu product portfolio as well as competing technologies to accurately depict competitive advantages
  • Develop and implement sales plan and revenue forecasts and maintain an accurate rolling forecast and long-term projections
  • Know sales history to date, primary customers
  • Represent the company and its brand professionally and positively to customers, business partners and other employees
  • Assist in responding to inquiries from customers or internally
  • Regular travel to customers to maintain strong personal relationships
  • Respond quickly to technical support requests
  • Maintain up-to-date and complete records of customer interactions and project status utilizing CRM
  • Provide competitive intelligence on products, pricing, customer expectations and markets
  • Strategic account management and development to support long term revenue growth
  • Initiate calls to existing and potential new customers
  • Provide market and customer call information to relevant internal parties
  • Provide input for targeted marketing efforts, PR campaigns, industry specific trade shows etc.
  • Build customer relationships at all levels
  • This position is located at our office in Van Nuys, unless travel to customers or other travel per company request is required

Day-to-day tasks are likely to involve:

  • Searching for new clients who can benefit from your products in a designated region
  • Establishing new, and maintaining your existing, relationships with customers
  • Calling, Videoconferencing and travelling to visit potential clients
  • Making technical presentations and demonstrating how a product will meet client needs
  • Managing and interpreting customer requests and requirements
  • Persuading clients that an OZC product or system will best satisfy their needs
  • Providing pre-sales technical assistance and product education
  • Calculating client budgetary quotations
  • Negotiating and closing sales
  • Offering after-sales support services
  • Meeting regular sales targets
  • Liaising with other members of the sales team and other technical experts
  • Recording and maintaining client contact data in Company CRM
  • Supporting marketing by attending trade shows, conferences and other marketing events
  • Demonstrate agility, critical thinking, responsibility and follow through.

Skills

  • Ability to read write and speak English proficiently
  • Proficiency in Microsoft Office
  • Working knowledge of CRM’s
  • iBwave design a plus

Education

  • Bachelor’s degree or higher in an engineering or technical field

 Experience

  • Minimum of 2 years with a cellular carrier, integrator or engineering or other related experience.

Physical Demands

  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel.
  • The employee must occasionally lift and/or move up to 20 pounds.
  • Specific vision requirements include the ability to see at close range.
  • At times, may require more than 40 hours per week to perform the essential duties of the position.
  • Fine hand manipulation (keyboarding).

Work Environment

  • Internal office space
  • The noise level in the work environment is usually moderate

Hours:

  • Monday – Friday 8AM – 5PM (40-hour work week)
  • Extended hours may be required from time to time due to travel, deadlines, rush or other projects

 Compensation:

  • Base salary range dependent on experience $80,000 – $100,000
  • Plus, a generous commission program
  • Total compensation combined base plus commission expected $120,000 – $160,000 yr+
Email your resume & cover letter to [email protected]

There are no open positions in this region at this time, but please feel check back in the coming weeks/months.

There are no open positions in this region at this time, but please feel check back in the coming weeks/months.

 

About our Workplace

Here at Optical Zonu, we’re dedicated to our employees. This is demonstrated by the work environment we’ve created. We strive each day to create a challenging, rewarding, and family-like atmosphere for our employees. Despite our vigorous pace of growth, we retain a small company informality and collegial atmosphere that encourages people to grow and learn from one another. We offer our employees the freedom to grow and advance in their fields as well as offer them the training and hands-on experience to forge ahead in today’s competitive high-tech marketplace.

Located in the midst of Southern California’s most popular cultural and recreational centers, Optical Zonu offers its employees a comprehensive compensation and benefits package. Optical Zonu is an Equal Employment Opportunity employer and is committed to providing Equal Opportunity to all applicants and employees regardless of race, color, creed, religion, national origin, sexual orientation, age, gender, disability, medical condition, or status as a Disabled or Vietnam Era Veteran.

To apply for a position, please contact [email protected]

Please include desired position, relevant experience, salary history, and contact information. Resumes may be sent in Word, PDF, or HTML formats and attached to your email message.